To ensure your vacation in the Wilder Kaiser region gets off to a relaxing start right from the beginning, you will find here all the important information about your booking and your stay in our hotel Kaiserblick Ellmau, so that you can enjoy a relaxed start to your holiday. From information on arrival/departure, terms of cancellation and handy services – we have put together all the useful information for you in a clear overview.
Your room is available from 3.00 p.m. on the day of arrival. On your day of departure, please vacate your room by 11.00 a.m. Late check-out is possible, subject to availability, for an additional charge of €100 per room. Please contact our reception.
Yes, you can also enjoy our wellness world on your day of departure for an extra charge of €25 per person.
In winter road conditions, we recommend arriving with winter equipment. Depending on the weather, snow chains for your tyres or a 4-wheel drive may be required.
Yes, here at our hotel Kaiserblick at the Wilder Kaiser our underground car park is free for you to use, subject to availability.
Yes, there are e-charging points available directly at the hotel. This costs €30 per charge.
For a firm booking we ask for a deposit of 30% of the total agreed price. You can pay the rest conveniently when you arrive. We accept debit cards, Visa and Mastercard. Alternatively, you can also pay by credit card via our website > Go to deposit payment > to deposit.
The Austrian Hotel Contract Conditions (ÖHVB) apply. We also recommend that you take out travel cancellation insurance.
Yes. If you wish to book your stay with breakfast only, we deduct €7 per person per night from the half-board price.
At certain times, we add a short-stay surcharge of €30 per person per day for stays from one to three nights.
Yes. The Comfort double room can be booked for use by a single person for an extra charge of €30 per day. For all other room categories, the surcharge is €50 per day.
The Kaiserblick gourmet dining starts on the day of arrival with the evening meal and ends on the day of departure with breakfast.
Yes, breakfast on your day of arrival can be booked for €39 per person.
Sorry, we are unable to accommodate specific table or window table reservations as there is only a limited number of window tables available.
When coming to dinner, please wear tidy leisure clothing. Swimwear and swim shoes are not permitted in the restaurant. We ask that men wear full-length trousers.
Yes, you are more than welcome to bring your dogs to our hotel Kaiserblick on the Wilder Kaiser. The surcharge is €40 per day (food not included). We reserve the right to charge a final cleaning fee, if required.
Out of consideration to all guests, dogs are not allowed in the dining areas, wellness areas and sunbathing lawn.
Yes, all guest rooms and all indoor areas of the hotel are non-smoking. There is a stylish, air-conditioned smoking lounge available to smokers directly by the hotel bar – the perfect place to enjoy a cigarette or cigar in a pleasant atmosphere.
No. All room prices include the Kaiserblick gourmet dining and VAT but do not include the tourist tax of €3.50 per person per day.
Yes, we recommend that you take out travel cancellation insurance so that you are protected in case your travel plans change unexpectedly.
Do you have any other questions?
Our reception team will be happy to assist you further. Contact us at any time by email or by phone – we look forward to assisting you with planning your stay at the Kaiserblick hotel Wilder Kaiser.
This is where holiday dreams begin!